Service 02 · AI Automation

AI that runs the operation. People who own the judgment.

Intake, qualification, follow-ups, document handling, approvals, invoicing and reporting — run by AI systems that read, write and decide, with people stepping in only where judgment matters. Engineered for production, not stitched together.

Team of colleagues working together at laptops around a shared table

Results we’ve delivered

Where it fits

Sound familiar?

01

Leads wait, then go cold

Inquiries sit in an inbox until someone has time. By then, the prospect has spoken to a competitor.

02

The same data typed five times

Form to spreadsheet to CRM to invoice to report. Every hand-off is a chance for a typo or a dropped ball.

03

Tools stitched together, nobody owns them

A patchwork of apps and scripts broke months ago and nobody noticed. Systems without engineering and monitoring fail quietly.

What we build

What you get with AI Automation.

Each of these ships as a working system in your tools — not a slide, not a prototype.

01

Lead capture and routing

Every form, call, DM and email captured, de-duplicated, enriched, scored and routed to the right person in seconds.

02

Follow-up sequences

Reminders, nudges and status updates that send themselves — by email, SMS or WhatsApp — and stop when a human steps in.

03

Document processing

AI extraction from PDFs, forms, invoices and emails into structured data your systems can use.

04

Content pipelines

Research, drafting, design, approval and publishing for social, ads and newsletters, with a review step you control.

05

Reporting and dashboards

The numbers from every tool in one place, refreshed automatically, with alerts when something moves.

06

System integrations

CRM, helpdesk, calendar, billing, Google Workspace, Microsoft 365, Slack and your internal APIs, kept in sync.

Use cases

What it looks like in practice.

Examples from the kinds of businesses we work with. Yours will be specific to how your team works today.

Professional services
Client onboarding: contract signed → workspace created → kickoff booked → billing set up.
Marketing teams
One brief in, ten on-brand ad variants out — sized, tagged and queued for approval.
Sales teams
Inbound leads enriched and scored, with the hot ones booked straight onto a rep’s calendar.
Finance
Invoices read, matched to purchase orders and posted, with exceptions flagged for review.
Agencies
Client reporting compiled from ad platforms and analytics every Monday, written up in plain English.

How it works

The system, at a glance.

What comes in, what the AI does with it, where your people stay in control and what goes out.

Comes in

  • New leads
  • Inbox & documents
  • Invoices & orders
  • Scheduled checks

AI operations layer

  • Reads and classifies
  • Extracts the data
  • Decides the next action
  • Retries and alerts
  • Full audit log

Human in the loopApprovals on anything involving money or clients

Goes out

  • Systems in sync
  • Follow-ups sent
  • Documents filed
  • Live dashboards

How we deliver

From first call to production.

Weekly demos on your real data. You see it working long before it goes live.

  1. 1

    Days 1–3

    Map the operation

    We map how work moves today, measure where the time goes and rank the AI opportunities by return.

  2. 2

    Week 1

    Design for failure

    Every system gets retries, error handling, logging and an alert that reaches a person. Nothing fails quietly.

  3. 3

    Weeks 1–3

    Build and test

    Built on your real data with weekly demos. Edge cases are tested, not discovered in production.

  4. 4

    Ongoing

    Hand over and monitor

    Documentation, a runbook and training for your team, plus monitoring and support from ours.

Built with

  • OpenAI
  • Anthropic Claude
  • Gemini
  • Perplexity
  • Python
  • TypeScript
  • Temporal
  • Supabase
  • HubSpot
  • Google Workspace
  • Slack

Proof

Built, shipped, measured.

All case studies
12Stones Growth
“Awais and his team have done a great job so far. We are currently mid-contract, and up to this point we’re very pleased with their work. They have been fast, persistent, and very clear in their communication throughout the process. They work professionally, stay engaged, and have shown strong follow-through. Based on our experience so far, I would recommend them to other clients looking for quality automation work.”
Lee Hinton Lee HintonCEO & Founder, 12Stones Growth

Questions

AI Automation, answered.

Something else? awais@trillesai.com or +1 (213) 592-5948

Ask us on a call
What is AI automation?

Software that does operational work a person used to do: reading an email, summarizing a call, extracting fields from a PDF, deciding what a request needs and taking the next action. Traditional automation only moves data on fixed rules; AI automation understands and decides.

What do you build on?

Frontier models from OpenAI, Anthropic and Google, with our own engineering around them for orchestration, retrieval, evaluation and monitoring. We connect to the CRM, helpdesk, calendar and billing tools you already use rather than asking you to switch.

How do you keep it reliable?

Every system ships with retries, error handling, logging, evaluation and an alert that reaches a named person. We document how it works and monitor the systems we operate for you.

How quickly will we see results?

Most focused systems are live within two to four weeks. Our average time to value across engagements is about four weeks.

Is this just for large companies?

No. Most of our clients are small and mid-sized businesses where a few people carry a lot of repetitive work. That is where automation pays back fastest.

Related services

Let’s scope your AI automation project.

A 30-minute call with the engineers who would build it. We map the system live, tell you what it would cost and whether it is worth building.

Talk to a founderSalman AhmedCo-Founder & CTO · maps your business and designs the right AI system

Book a call Call us