After-hours calls go to voicemail
Most callers do not leave a message. They call the next business on the list, and that revenue is gone.
Service 03 · AI Voice Agents
Never miss another call.
AI voice agents that answer on the first ring, hold a natural conversation, survive interruption, qualify the caller, book straight into your calendar and transfer to a person mid-call — briefing them first, so nobody starts over.
Where it fits
Sound familiar?
Front desk stretched thin
The same questions all day — hours, pricing, availability — while the calls that matter wait on hold.
IVR menus frustrate callers
“Press 1 for…” trees feel like a wall. Callers hang up, or reach a person who has to ask everything again.
What we build
What you get with AI Voice Agents.
Each of these ships as a working system in your tools — not a slide, not a prototype.
AI receptionist
Answers every inbound call 24/7, handles FAQs and routes or books based on what the caller actually needs.
Lead qualification
Asks your qualification questions naturally and records structured answers straight into your CRM.
Appointment booking
Checks live availability and books, reschedules or cancels in your calendar, with SMS confirmation.
Warm transfer
When a caller needs a human, the agent briefs your team member first, then connects the call.
Outbound calls
Reminders, follow-ups, re-engagement and confirmations — compliant, scheduled and logged.
Missed-call recovery
Instant SMS follow-up when a call drops, with a link to book or continue the conversation.
Use cases
What it looks like in practice.
Examples from the kinds of businesses we work with. Yours will be specific to how your team works today.
- Personal injury firms
- Answer accident calls at 11pm, screen for representation and jurisdiction, and warm-transfer urgent cases.
- Home services
- Book the plumber, HVAC tech or cleaner on the first call, any hour, with the address confirmed.
- Clinics
- Scheduling, rescheduling and appointment reminders that free the front desk for patients in the room.
- Real estate
- Respond to listing inquiries instantly, qualify buyers and book viewings into an agent’s calendar.
- Lending
- Pre-qualify applicants and collect the basics before a loan officer picks up.
How it works
The system, at a glance.
What comes in, what the AI does with it, where your people stay in control and what goes out.
Comes in
- Inbound calls
- After-hours calls
- Missed calls
- Outbound lists
AI voice agent
- Answers on the first ring
- Natural conversation
- Qualifies the caller
- Live calendar access
- Call transcripts
Human in the loopWarm transfer to your team, with a briefing first
Goes out
- Appointment booked
- CRM record created
- SMS confirmation
- Call summary
How we deliver
From first call to production.
Weekly demos on your real data. You see it working long before it goes live.
- 1
Week 1
Script the conversation
We map your call types, qualification rules and transfer paths, and design a voice and tone that sounds like your business.
- 2
Weeks 1–2
Connect your systems
Phone numbers, calendar, CRM and SMS wired in so the agent acts, not just talks.
- 3
Weeks 2–3
Test with real calls
We run hundreds of test calls — accents, interruptions, edge cases — and tune latency and responses.
- 4
Ongoing
Go live and review
Every call is transcribed and scored. We review the hard ones weekly and keep improving.
Built with
- Vapi
- Retell AI
- Twilio
- ElevenLabs
- Deepgram
- OpenAI
- Cal.com
- Calendly
- GoHighLevel
- HubSpot
Proof
Built, shipped, measured.
Mortgage lendingRate Cut Corporation · AI voice agents
From manual follow-ups to 750+ AI-qualified leads a month
750+leads qualified per month
< 5 minfrom CSV upload to first calls
Legal · Personal injuryDarfoor Law Firm · Legal intake · Agentic AI
How Darfoor Law Firm captures and qualifies every lead, 24/7
100%of inbound leads answered, day or night
4 → 1channels unified into one intake pipeline
“Very happy with Trilles AI team work. Very knowledgeable, professional, prompt responsiveness. I will be working with Trilles AI for a long time.”
Tory PapaFounder & CEO, Eastern Suburbs Cleaning
Questions
AI Voice Agents, answered.
Something else? awais@trillesai.com or +1 (213) 592-5948
Ask us on a callWill callers know they are talking to AI?
Modern voice agents sound natural and handle interruptions well, but we recommend being transparent, and in some states disclosure is required. We help you set the right greeting and disclosure for your industry and jurisdiction.
Can it transfer to a real person?
Yes. The agent can warm-transfer mid-call to a person or a team line, briefing them on the caller’s situation before connecting so the caller does not repeat themselves.
Can we keep our existing phone number?
Usually yes. We can forward your existing number to the agent all the time, only after hours, or only when your team does not pick up.
Does it work with our calendar and CRM?
Yes. We connect to common calendars and CRMs, and to custom systems via API, so bookings and caller details land where your team already works.
What does a voice agent cost to run?
There is a build fee and a usage cost per minute of conversation, which depends on call volume and the voice and model stack. We give you a cost-per-call estimate before you commit.
Related services
Let’s scope your AI voice agents project.
A 30-minute call with the engineers who would build it. We map the system live, tell you what it would cost and whether it is worth building.
Talk to a founderSalman AhmedCo-Founder & CTO · maps your business and designs the right AI system